frontieri consult p.l.c vacancy

Position: Customer Support Representative


Promptly and professionally answer and manage incoming calls from potential customers

Furnish accurate and current information to prospects regarding our services and products

Efficiently resolve customer issues and concerns

Precisely and promptly process customer orders

Maintain a positive and upbeat demeanor consistently

Identify and escalate priority issues

Follow up on customer calls as necessary

Record all call information in accordance with standard operating procedures

Adhere to company policies and procedures

Job Requirements:


Completion of high school, attainment of a diploma, or obtaining a bachelor’s degree in a relevant field.

Exceptional communication and interpersonal skills

Ability to multitask and perform under pressure

Preferred experience in a customer service position

Availability from 7 am to 1 pm and 1 pm to 7 pm, Monday to Friday

Fluency in multiple languages may be desirable


Competitive salary and benefits package

Opportunity to work in a fast-paced and dynamic environment

Chance to positively impact our customers’ lives

Location: Addis Ababa

Deadline: December 14, 2023

How to Apply:

Interested and qualified candidates who meet the above criteria are invited to submit their CV and copies of relevant documents, along with a cover letter, via email to, indicating the position title in the subject line.

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