Vacancy Announcement at Ethiopian Skylight Hotel
Join Ethiopian Skylight Hotel, an impressive contemporary establishment boasting elegant design and exceptional amenities, conveniently located just a 5-minute stroll from Addis Ababa Bole International Airport. Offering an unparalleled experience to guests visiting Addis Ababa, our hotel serves as an ideal choice for both business and leisure travelers, embodying the essence of this vibrant city.
Position 1: Director of Business Development
Summary: As Director of Business Development, you will spearhead the implementation of sales plans and activities, capitalizing on business opportunities and fostering relationships with key stakeholders such as business generators, event planners, travel agencies, and corporate clients. Your role involves devising and executing business strategies, overseeing sales and marketing functions, and ensuring the delivery of high-quality customer service. Additionally, you will be responsible for developing marketing materials, conducting market research, and driving the property’s MICE business.
Key Accountabilities:
- Supervise the sales and marketing team to ensure adherence to operational standards.
- Uphold the hotel’s sales and service standards.
- Lead and motivate the sales team to achieve strategic objectives.
- Maintain updated records of major accounts and competitors’ activities.
- Collaborate with senior management to set business objectives.
- Conduct market research to stay abreast of industry trends.
- Lead the property’s MICE business and support segment sales strategy.
- Establish and enforce customer service standards.
- Required Education & Experience: Bachelor’s or Master’s degree in a business-related field with extensive experience in hospitality sales and marketing, preferably with an international hotel chain.
Essential Competencies:
- Proficient oral and written communication skills in English.
- Strong leadership and customer service orientation.
- Positive attitude and ability to influence outcomes.
Position 2: Security Supervisor
Required Education & Experience:
- Bachelor’s degree or College Diploma in any field with significant relevant experience.
Position 3: Personnel Team Leader
Required Education & Experience:
- Bachelor’s or Master’s degree in Management, HR Management, Business Management, or related fields with relevant hotel experience.
Position 4: Training & Development Team Leader
Required Education & Experience:
- Bachelor’s or Master’s degree in Management, HR Management, Business Management, or related fields with relevant hotel experience.
Join our team and contribute to creating memorable experiences for our guests while advancing your career in the hospitality industry.
Position 5: Marketing & Communication Manager
SUMMARY: As the Marketing & Communication Manager, your role involves maximizing lodge revenue by creating packages to increase occupancy and effectively utilizing lodging, meeting, and leisure facilities. Additionally, you’ll be responsible for directing all marketing activities, ensuring alignment with sales strategy, implementing marketing plans, attending industry events to stay informed, and managing the promotion of lodge products.
KEY ACCOUNTABILITIES:
- Direct and manage all marketing activities to maximize revenue potential.
- Collaborate with the Sales Manager to ensure effective implementation of sales strategy.
- Develop and implement marketing plans to achieve budget targets.
- Create and execute promotions, both internal and external.
- Attend trade shows, events, and conferences to stay updated on market trends.
- Oversee individual and team performance, ensuring achievement of goals.
- Manage the publicity and promotion of lodge products.
- Support relevant departments in achieving revenue targets.
- Develop and implement advertising budgets and external advertising.
- Coordinate communication plans for lodge activities with all departments.
- Maintain a positive lodge image on mainstream platforms in the primary market.
- Establish relationships with media and execute marketing campaigns.
- Ensure consistency of published materials with lodge guidelines.
- Maintain accuracy and timeliness of lodge website and online platforms.
- Monitor and respond to guest feedback on various platforms.
- Plan and execute public relation activities for expected ROI.
- Design prints adhering to lodge standards and ensuring quality.
- Manage targeted database and promote lodge promotions.
- Monitor departmental expenses and maximize ROI.
- Coordinate with other departments and external organizations for lodge projects.
- Assist with media activities including photography, videography, and interviews.
EDUCATION & EXPERIENCE:
- Bachelor’s Degree in Business or related field with at least 9 years of experience in hospitality sales & marketing, marketing, or public relations, including 5 years in a managerial role. OR
- Master’s Degree in Business or related field with at least 7 years of experience in hospitality sales & marketing or account management, including 3 years in a managerial role. Experience must be with an international hotel chain.
Essential Competencies:
- Strong creative writing skills and knowledge of advertising media planning.
- Passion for marketing and communication.
- Ability to engage professionally with partners and customers.
- Marketing skills to develop and implement action plans for increased awareness and sales.
- Analytical skills to identify market trends and adjust strategies accordingly.
- Leadership qualities to direct and coordinate marketing operations effectively.
- Organizational skills, attention to detail, and effective time management.
Position 6: Revenue Management Manager
SUMMARY: As the Revenue Management Manager, your role involves developing and implementing revenue management strategies to optimize and maximize revenues for Skylight Hotels. This includes overseeing revenue management, pricing strategies, competitive analysis, and distribution yield management.
KEY ACCOUNTABILITIES:
- Oversee revenue management and distribution strategy for the hotel.
- Analyze room rates dynamically and set competitive pricing.
- Conduct daily pick-up analysis and adjust strategies accordingly.
- Perform competitive benchmark studies and monitor market trends.
- Maintain a rolling 13-month demand calendar.
- Develop pricing strategies tailored to each hotel.
- Provide weekly dynamic forecasts and budget comparisons.
- Manage third-party distribution strategies.
- Assess and price group business strategies.
- Analyze overall monthly hotel performance and provide improvement recommendations.
- Ensure all systems are configured correctly and operational.
- Supervise reservations department standards and operations.
- Maintain and update the online booking process.
- Ensure staff competency in system usage.
- Collaborate with sales and reservations departments.
- Monitor data quality and segmentation.
- Conduct quarterly property performance analysis and develop action plans.
- Implement best practices in competitor analysis, market modeling, and pricing control.
- Evaluate distribution partners and contracted rates.
- Explore cost-effective distribution methods.
- Assist in preparing and supporting the annual revenue budget.
QUALIFICATION REQUIREMENT:
EDUCATION & EXPERIENCE:
- Bachelor’s Degree in Hotel Management/Hospitality/Business or related field with at least 9 years of experience, including 3 years in a managerial role. OR
- Master’s Degree in Hotel Management/Hospitality/Business or related field with at least 7 years of experience, including 3 years in a managerial role.
Essential Competencies:
- Proficiency in PMS/Opera, STR, Synix/Hotel Rez Portal, Review-Pro, OTA-Insight, Expedia, Booking.com, and C.Trip Systems.
- Strong oral and written English communication skills.
- Leadership abilities and positive attitude.
Position 7: Security Officer
QUALIFICATION REQUIREMENT:
EDUCATION & EXPERIENCE:
- Minimum of completion of 12th/10th grade with a minimum of 3 years’ experience as a security officer, police, or military services.
- Age limit: 18 – 35 years old.
Closing Date: May 18, 2024
How to Apply:
CONTACT/APPLICATION INFORMATION:
To apply, please submit your application to the Ethiopian Skylight Hotel Human Resources Office in person or by sending your resume to Careers@ethiopianskylighthotel.com on or before May 18, 2024.
Note: Please indicate the Position Title in the subject line of the email.
Thank you for your interest, and we look forward to hearing from you.
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